Return Policy

 

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Our products are guaranteed to be as represented.

Should you be dissatisfied with any purchase, please contact us immediately. Products returned without prior authorization will not be accepted. Insurance for full value on return shipments is required. Uninsured shipments will not be accepted. Shipping and handling charges are not refundable. Please use the original packaging and ship the return within 7 days of receipt. All returns for refund are subject to a 15% restocking fee unless prior arrangements are made to waive this charge.

In the event of order cancellation,

payment on custom orders are non-refundable.

Once built, special/custom orders are not cancelable or returnable unless there is a defect in materials or workmanship.


For more information please contact us

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Office hours are from 9 AM to 5 PM Pacific

Monday through Friday

  Online since Jan. 1998